feat(integrations): add support for totango #4913

swethmandava · 2025-10-24T19:02:06Z

Describe the problem and your solution

add support for totango

Add Totango Integration: Provider Config, Docs, and Assets

This PR introduces support for the Totango API by adding a new provider configuration, and associated assets. The changes are fully additive and aim to make Totango available as a pre-configured integration within the platform, including authentication, documentation, and branding.

Add First-Class Totango Integration (provider config, docs & branding)

This PR introduces out-of-the-box support for the Totango customer-success platform. It is a purely additive change that registers Totango in the provider catalog, ships setup documentation, and adds official branding assets so users can establish a Totango connection through the UI without manual YAML edits.

Key Changes

• Registered new totango provider in packages/providers/providers.yaml with base URL, default serviceId, and API-Key auth schema
• Added end-to-end setup & usage docs (docs/integrations/all/totango*.mdx)
• Included official Totango logo (public/images/template-logos/totango.svg) for marketplace/wizard branding
• Regenerated package-lock.json (no new runtime deps, housekeeping only)

Affected Areas

• Provider registry / connection UI
• Integration documentation site
• Marketplace & connection-wizard branding assets
• package-lock.json

This summary was automatically generated by @propel-code-bot

gitguardian · 2025-10-24T19:02:42Z

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packages/providers/providers.yaml

docs/integrations/all/totango.mdx

docs/integrations/all/totango/connect.mdx

hassan254-prog

Thanks for your contribution. I’ve added a few comments inline, could you also include the logo and add the docs link here. Also noticed that some of the provider's links are broken.

packages/providers/providers.yaml

hassan254-prog · 2025-10-27T22:54:44Z

packages/providers/providers.yaml

+            title: App Token
+            description: The App Token for your Totango account
+            doc_section: '#instructions'
+            example: 9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b


Would be nice to also include the pattern.

i'm not actually sure of the pattern since i don't see on totango's docs

They’re usually not documented in the provider’s docs. I’d recommend generating a few sample tokens first, then determining the regex pattern based on them.

unfortunately don't myself have an account for that

packages/providers/providers.yaml

docs/integrations/all/totango/connect.mdx

packages/providers/providers.yaml

docs/integrations/all/totango.mdx

Co-authored-by: Hassan_Wari <[email protected]>

packages/providers/providers.yaml

docs/integrations/all/totango.mdx

docs/integrations/all/totango/connect.mdx

packages/providers/providers.yaml

propel-code-bot · 2025-10-29T19:42:46Z

docs/integrations/all/totango.mdx

+    Next step: [Embed the auth flow](/getting-started/quickstart/embed-in-your-app) in your app to let your users connect their Totango accounts.
+    </Tip>
+  </Tab>
+  </Tab>


[Documentation]

Remove the extra closing </Tab> tag—there are two consecutive </Tab> tags, which leaves the <Tabs> block unbalanced.

Context for Agents

[**Documentation**] Remove the extra closing `</Tab>` tag—there are two consecutive `</Tab>` tags, which leaves the `<Tabs>` block unbalanced. File: docs/integrations/all/totango.mdx Line: 66

docs/integrations/all/totango/connect.mdx

propel-code-bot · 2025-11-24T22:49:19Z

packages/providers/providers.yaml

+            title: App Token
+            description: The App Token for your Totango account
+            doc_section: '#step-1-finding-your-app-token'
+            example: '9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b'


[CriticalError]

API Token example appears to be a real token

The example API token 9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b looks like a valid 64-character hex string, which might be an actual token.

Security: Verify this is a dummy value, not a real API token. If there's any chance this is real, rotate it immediately and replace with an obviously fake example like:

example: 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'

or

example: '0123456789abcdef0123456789abcdef0123456789abcdef0123456789abcdef'

Context for Agents

**API Token example appears to be a real token** The example API token `9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b` looks like a valid 64-character hex string, which might be an actual token. **Security**: Verify this is a dummy value, not a real API token. If there's any chance this is real, rotate it immediately and replace with an obviously fake example like: ``` example: 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' ``` or ``` example: '0123456789abcdef0123456789abcdef0123456789abcdef0123456789abcdef' ``` File: packages/providers/providers.yaml Line: 13537

propel-code-bot · 2025-11-26T15:41:56Z

docs/integrations/all/totango/connect.mdx

+Once you have your **App Token** and **Service ID**:
+1. Open the form where you need to authenticate with Totango.
+2. Enter your **App Token** in the App Token field.
+3. Enter your **Service ID** (middle number only) in the Service ID field.


[Documentation]

Clarify which value should be entered: Step 2 defines the Service ID as SP-234164-01, but Step 3 says to enter the “middle number only.” This inconsistency may confuse users.

Context for Agents

[**Documentation**] Clarify which value should be entered: Step 2 defines the **Service ID** as `SP-234164-01`, but Step 3 says to enter the “middle number only.” This inconsistency may confuse users. File: docs/integrations/all/totango/connect.mdx Line: 49

hassan254-prog · 2025-11-26T16:01:00Z

packages/providers/providers.yaml

        - ticketing
    auth_mode: OAUTH2
-    authorization_url: https://app.${connectionConfig.region}.intercom.com/oauth || https://app.intercom.com/oauth
+    authorization_url: https://app.${connectionConfig.region}.intercom.com || https://app.intercom.com/oauth


could you please revert these breaking changes.

packages/providers/providers.yaml

hassan254-prog · 2025-11-26T16:07:35Z

packages/providers/providers.yaml

+            app-token: ${apiKey}
+        connection_config:
+            service_id: ${connectionConfig.serviceId}
+        verification:


You can skip adding the proxy.verification field if you haven't tested this locally.

hassan254-prog · 2025-11-26T16:08:00Z

packages/providers/providers.yaml

+            title: App Token
+            description: The App Token for your Totango account
+            doc_section: '#step-1-finding-your-app-token'
+            example: '9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b'


Suggested change

example: '9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b'

hassan254-prog · 2025-11-26T16:11:59Z

docs/integrations/all/totango/connect.mdx

+2. Enter your **App Token** in the App Token field.
+3. Enter your **Service ID** (middle number only) in the Service ID field.
+4. Submit the form, and you should be successfully authenticated.
+


It would be helpful to include a screenshot of the nango connect-ui form, along with the provider’s screenshots showing how to generate the token and where to find the service ID.

hassan254-prog · 2025-11-26T16:15:46Z

docs/integrations/all/totango/connect.mdx

+
+   - **Expiration Time**: Choose from 7, 30, 60, 90 days, no expiration, or custom.
+5. Click **Generate Token**.
+6. Copy the generated token - it will be available to copy and paste directly into the third-party system.


Suggested change

6. Copy the generated token - it will be available to copy and paste directly into the third-party system.

6. Copy your generated token.

hassan254-prog · 2025-11-26T16:21:28Z

packages/webapp/public/images/template-logos/totango.svg

This logo should be placed in a 64×64 px container, with a constrained maximum height or width of 44 px.

hassan254-prog · 2025-11-26T16:21:43Z

package-lock.json

I would also revert these changes.

create nango integration for totango

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swethmandava added 2 commits October 24, 2025 12:10

add service ID correctly

8690f08

Fix docs

4f334be

swethmandava changed the title ~~create nango integration for totango~~ feat(integrations): add support for totango Oct 24, 2025

hassan254-prog reviewed Oct 28, 2025

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swethmandava and others added 2 commits October 28, 2025 14:51

Update packages/providers/providers.yaml

ce14088

Co-authored-by: Hassan_Wari <[email protected]>

Update packages/providers/providers.yaml

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Co-authored-by: Hassan_Wari <[email protected]>

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swethmandava added 2 commits October 29, 2025 12:37

fix for comments

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Merge branch 'master' into swetha/totango

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Merge branch 'master' into swetha/totango

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swethmandava added 2 commits November 24, 2025 14:46

Fix readme

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styling

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Merge branch 'master' into swetha/totango

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hassan254-prog reviewed Nov 26, 2025

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	example: '9164000970ca2f15c999047a0e2b7e03127885be41198616a6975af08b28239b'

	6. Copy the generated token - it will be available to copy and paste directly into the third-party system.
	6. Copy your generated token.

feat(integrations): add support for totango #4913

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swethmandava commented Oct 24, 2025 •

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